Regain enthusiasm
for your mobile
HUAWEI
Opening campaign of Huawei’s first after sales center in Spain.
RECUPERA LA ILUSIÓN por tu mÓvil
THE
CHALLENGE
Going to an after sales center to solve a problem with a mobile is not precisely appealing. The challenge was to improve the users’ negative experience, placing value on the service level and the brand’s commitment with its clients.
THE
goal
Taking advantage of Huawei’s first after sales center to show the brand’s commitment to improve its clients’ experience.
our
approach
To convey the speed and efficacy of the after sales service in repairing devices, our employees used magic tricks to fix the clients’ broken phones. In this way, we entertained and surprised our clients and we managed to restore their enthusiasm for their mobiles.
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Madrid
Gran Via 27, Planta 3, 28013
+34 913 600 247
+34 915 325 726
Sevilla
C/ Fernández y González 2 Planta
Principal (Plaza Nueva), 41001
+34 954 498 694
+34 954 228 317
HEADQUARTERS
36 Golden Square
London W1F 9EE
United Kingdom
+44 207 543 4500